Help! I used to be able to message in formative directly?

What happened to the direct message bubble? I miss messaging you guys directly? I wanted to know if I could see how many attempts a student tried on a problem. I can see where they see ti on their screen, but not on mine. Help! Thanks everyone, I do love formative!

Hi @Tobias_Hernandez! We love to hear from Formative educators, and you can always reach us directly by emailing support@formative.com, going to Customer Support, or calling us (Monday to Friday) at 1-833-463-6761.